Care to Care - Privacy Policy

Care to Care – Privacy Policy

Effective Date: October 23, 2025

This Privacy Policy describes how Lagoon Technologies (“we”, “our”, or “us”) collects, uses, discloses, and safeguards your information when you use our mobile applications C2C Patient (Care to Care Patient) and Care to Care Caretaker (collectively referred to as “the Apps”) and our related website care2carevital.us.

By downloading, accessing, or using our Apps or website, you agree to this Privacy Policy. If you do not agree with this policy, please do not use the Apps.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

Name, email address, and phone number
Profile photo or account information
Any other details you voluntarily provide for communication or service delivery

b. Usage Data

Device type, operating system, and version
App activity logs and diagnostic data
Approximate location (only if required for app features)
Network and device identifiers (such as IP address)

c. Optional Health or Care Data

Depending on the app’s use (Patient or Caretaker), limited health-related or care-related data may be entered by users to facilitate coordination and monitoring of care. This data is used solely for providing requested features and is never shared for marketing purposes.

2. How We Use Your Information

Operate, maintain, and improve our Apps and services
Facilitate communication between patients, caretakers, and staff
Provide customer support
Analyze app usage and performance for enhancements
Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

3. Data Sharing and Disclosure

We may share your information only in the following situations:

Service Providers: With trusted vendors who help us operate or improve the Apps (under confidentiality agreements).
Legal Compliance: When required by law, regulation, or government request.
User Consent: With your consent or direction to share data with another party.

4. Data Retention and Security

We retain your data only as long as necessary for the purposes described in this policy. We use industry-standard security measures such as encryption, authentication, and access control to protect your data. However, please note that no electronic transmission or storage method is 100% secure.

5. Your Privacy Rights

You have the right to:

Access, update, or delete your personal information
Withdraw consent for data processing
Request a copy of your stored information

To exercise these rights, contact us using the details below.

6. Children’s Privacy

Our Apps are not intended for children under 13 years of age. We do not knowingly collect or store personal information from children. If you believe a child has provided us information, please contact us so we can delete it promptly.

7. Third-Party Links and Services

The Apps may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to read their privacy policies when visiting their sites.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. When we do, we will revise the “Effective Date” above. Continued use of the Apps after updates means you accept the new terms.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us at:

Lagoon Technologies
📧 Email: support@care2carevital.us
🌐 Website: care2carevital.us